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Wednesday, October 21
 

11:00am PDT

Registration and Badge Pickup
Wednesday October 21, 2026 11:00am - 4:00pm PDT

Wednesday October 21, 2026 11:00am - 4:00pm PDT
Level 5 Foyer

1:00pm PDT

Community Partners Drop-Off / Setup
Wednesday October 21, 2026 1:00pm - 3:00pm PDT

Wednesday October 21, 2026 1:00pm - 3:00pm PDT
Level 5 Foyer

1:00pm PDT

Pre-Conference Tours
Wednesday October 21, 2026 1:00pm - 3:00pm PDT
Details coming soon
Wednesday October 21, 2026 1:00pm - 3:00pm PDT
TBD

3:15pm PDT

First-Timers Meetup & SIG Welcome
Wednesday October 21, 2026 3:15pm - 4:15pm PDT
Whether this is your first, fifth, fifteenth, or fiftieth time attending MCN, all are invited to join us in welcoming the newest members of the MCN community who are attending MCN for the first time. Get loose and break some ice ahead of the evening's Ignite reception.

Cash bar; complimentary light fare will be available

Wednesday October 21, 2026 3:15pm - 4:15pm PDT
502 Cowlitz

4:45pm PDT

Registration and Badge Pickup
Wednesday October 21, 2026 4:45pm - 7:00pm PDT

Wednesday October 21, 2026 4:45pm - 7:00pm PDT
The Point at Pier 70 2801 Alaskan Wy, Seattle, WA 98121

5:00pm PDT

Ignite! Reception
Wednesday October 21, 2026 5:00pm - 7:00pm PDT
Our signature welcome event, Ignite, showcases a series of rapid-fire talks from creative thinkers in the museum field. Expect lots of energy with fresh, inspiring, and timely ideas from familiar faces and emerging voices in the field and beyond. Talks follow the “Ignite” format, in which presenters have five minutes and 20 slides (which advance automatically every 15 seconds) to enlighten,...
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Moderators
NT

nikhil trevedi

Director of Engineering, The Art Institute of Chicago
nikhil trevedi is the Director of Engineering at The Art Institute of Chicago as well as a facilitator, educator, and community builder. His experience planning and executing complex web projects has also brought him to work with institutions to create concrete plans around the healing... Read More →
Speakers
avatar for María-Elisa Heg

María-Elisa Heg

Digital Content Manager, Houston Center for Contemporary Craft
María-Elisa Heg is Houston Center for Contemporary Craft's Digital Content Manager, a cartoonist and co-organizer with Zine Fest Houston, a proud Mom, and a passionate early music enthusiast. She has worked in the field of craft since 2018, where she served as the Windgate Curatorial... Read More →
avatar for Nina Callaway

Nina Callaway

Head of Narrative Strategy, Bluecadet
Nina Callaway is Head of Narrative Strategy at Bluecadet, where she focuses on exhibition storytelling and media-rich visitor experiences for cultural institutions. She has shaped narratives across film, digital, and spatial environments for projects with the Metropolitan Museum of... Read More →
avatar for Miranda Kerr

Miranda Kerr

Head of Learning Innovation, Peggy Notebaert Nature Museum
Since 2023, Miranda Kerr has been the Head of Learning Innovation at the Chicago Academy of Sciences/Peggy Notebaert Nature Museum, whose mission is to create a positive relationship between people and nature. She is passionate about environmental education, museum-based learning... Read More →
IC

Isabel Cuellar

Community & Partner Success Manager, Bloomberg Connects
Isabel Cuellar works on the Bloomberg Connects program, helping facilitate and execute various community, research, and professional development initiatives for 1400 cultural partners worldwide. Her background in business and the arts has allowed her to work cross functionally to... Read More →
SB

Sherman Bausch

Co-founder and CEO, Cappption
Sherman Bausch is the co-founder and CEO of Capption, an assistive technology company dedicated to enhancing accessibility for museum exhibitors. Born with a visual impairment that makes reading wall information challenging, Sherman has a personal understanding of the need for inclusive... Read More →
SW

Sarah Wambold

Principal and Co-Founder, Headroom Media
Sarah Wambold is a producer with 20 years of experience in museums and arts nonprofits, where she builds strategies, leads teams, and advances digital engagement in the cultural sector. Her work prioritizes authentic connections with audiences. Through storytelling and strategy, she... Read More →
SN

Sonya Norman

Student, Academy of Art University
Sonya Norman is an emerging cybersecurity professional exploring how digital trust, AI, and cybersecurity intersect with cultural preservation and public institutions.
Wednesday October 21, 2026 5:00pm - 7:00pm PDT
The Point at Pier 70 2801 Alaskan Wy, Seattle, WA 98121

7:30pm PDT

SIG Meetup
Wednesday October 21, 2026 7:30pm - 9:30pm PDT

Wednesday October 21, 2026 7:30pm - 9:30pm PDT
TBD
 
Thursday, October 22
 

8:30am PDT

Continental Breakfast
Thursday October 22, 2026 8:30am - 10:15am PDT
Thursday October 22, 2026 8:30am - 10:15am PDT
Quinault Ballroom

8:30am PDT

Community Partner Showcase
Thursday October 22, 2026 8:30am - 4:00pm PDT
Thursday October 22, 2026 8:30am - 4:00pm PDT
Level 5 Foyer

8:30am PDT

Registration and Badge Pickup
Thursday October 22, 2026 8:30am - 4:00pm PDT

Thursday October 22, 2026 8:30am - 4:00pm PDT
Gallery

9:00am PDT

Opening Remarks
Thursday October 22, 2026 9:00am - 10:00am PDT
Thursday October 22, 2026 9:00am - 10:00am PDT
Elwah Ballroom

10:15am PDT

Sustaining Voice: Digital Media, Indigenous Representation, and Institutional Trust
Thursday October 22, 2026 10:15am - 10:35am PDT
Museums have produced video and media for decades—but what does it mean to design media that sustains voice over time? In an era shaped by AI-generated content, rapid platform change, and evolving expectations around access, the question is no longer only how voice is captured. It is also how voice is mediated, translated, maintained, and trusted. This session examines how digital systems and...
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Speakers
avatar for Kimberly Ly

Kimberly Ly

Senior Interactive Media Producer, Crystal Bridges Museum of American Art
Kimberly Lý is a Vietnamese American interactive media producer, visual artist, and DEAI advocate with over nine years of experience in museums. At Crystal Bridges Museum of American Art and The Momentary, she leads the development of digital and in-gallery experiences, bridging... Read More →
Thursday October 22, 2026 10:15am - 10:35am PDT
501 Chiwawa

10:15am PDT

From Audience to Author: Remaking Museum Storytelling from the Outside In
Thursday October 22, 2026 10:15am - 11:00am PDT
What does it mean to build museum digital experiences and storytelling with a community, rather than for one? Digital storytelling in museums has long promised connection to audiences, to communities, to collections. But too often digital becomes a delivery mechanism for the museum's existing narrative. This panel argues for something harder and more necessary. Museums are experiencing a paradigm...
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Speakers
RN

Rachel Nicholson

Director of Interpretation, Museum of Fine Arts, Boston
Rachel Nicholson is Barbara and Theodore Alfond Director of Interpretation at the Museum of Fine Arts, Boston. Rachel is responsible for overseeing interpretive strategy across the museum’s collections and exhibitions. Working closely with curators, designers, and community members... Read More →
JE

Jocelyn Edens

Director of Interpretation, Isabella Stewart Gardner Museum
Jocelyn leads the creative process for interpretation of the Gardner Museum's collection and special exhibitions, across analog, digital, and human platforms.
SA

Sofie Andersen

Co-Founder & Principal, Headroom Media
Sofie Andersen is a cultural strategist and creative leader at the forefront of audience engagement, digital storytelling, and institutional transformation. She has held senior roles at The Metropolitan Museum of Art, The Whitney Museum of American Art, and the Brooklyn Museum, where... Read More →
SW

Sarah Wambold

Principal and Co-Founder, Headroom Media
Sarah Wambold is a producer with 20 years of experience in museums and arts nonprofits, where she builds strategies, leads teams, and advances digital engagement in the cultural sector. Her work prioritizes authentic connections with audiences. Through storytelling and strategy, she... Read More →
GN

Glenn North

Director of Inclusive Learning & Creative Impact, The Museum of Kansas City
Glenn has more than 20 years of experience in museum education along with working with numerous arts and culture institutions and nonprofit organizations. He is the author of City of Song, a collection of poems inspired by Kansas City’s rich jazz tradition. He is a Cave Canem fellow... Read More →
CM

Christine Murray

Creative Director, Narrative Design, FELT
Christine is an award-winning audio producer, documentary filmmaker, and Co-Founder of FELT Design. She specializes in human-centered, non-fiction narratives that connect people, place, and meaning through innovative use of media and technology. With over two decades of experience... Read More →
Thursday October 22, 2026 10:15am - 11:00am PDT
Elwah Ballroom

10:15am PDT

The Museum as Experimental Space: Testing AI Interpretation in a Public Setting
Thursday October 22, 2026 10:15am - 11:00am PDT
Museums are increasingly experimenting with AI-driven interpretation tools, but what are the possibilities for the museum itself becoming a public laboratory for testing how visitors interact with AI? At the MIT Museum, one of our strategic goals is to become a public lab for MIT. We have been developing and studying multiple approaches to conversational and embodied AI interpretation, including:...
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Speakers
avatar for Ronald Czik

Ronald Czik

Director of Technology, MIT Museum
Ronald Czik is Director of Technology and Digital Strategy at the MIT Museum and a long-time lecturer in Computer Science at Boston University. With over 40 years of experience spanning software engineering, SaaS platforms, cloud infrastructure, and mobile development, Ron brings... Read More →
LB

Lindsay Bartholomew

Exhibit Content & Experience Developer, MIT Museum
Lindsay Bartholomew is an exhibit developer at the MIT Museum, where she works on experimental approaches to exhibition design, interpretation, and visitor experience. Her practice explores how emerging technologies can support curiosity, reflection, and critical engagement with complex... Read More →
Thursday October 22, 2026 10:15am - 11:00am PDT
512 Willapa

10:15am PDT

Speed Networking
Thursday October 22, 2026 10:15am - 11:00am PDT
Meet other MCN attendees with some speed networking! A facilitator will guide attendees through a series of breakout conversations. Share with fellow attendees where you're from, what you're curious about, and more—just be quick!
Thursday October 22, 2026 10:15am - 11:00am PDT
502 Cowlitz

10:40am PDT

A Collection of Relationships
Thursday October 22, 2026 10:40am - 11:00am PDT
The National Museum of the American Indian (NMAI) is defined by its relationship to the communities and people who are connected to the museum’s collection. Though the museum’s collection of Native items is the largest in the world and contains many artistic and cultural masterpieces, we strive to let visitors to our museum understand that each of these items is a starting point to cultural...
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Speakers
DD

Daniel Davis

Head of Digital Media, Smithsonian National Museum of the American Indian
Daniel Davis is the head of Digital Media at the Smithsonian National Museum of the American Indian. Mr. Davis develops the interpretive media and interactive experiences for the museums locations in Washington D.C. and New York.
Thursday October 22, 2026 10:40am - 11:00am PDT
501 Chiwawa

11:00am PDT

Refreshment Break
Thursday October 22, 2026 11:00am - 11:15am PDT

Thursday October 22, 2026 11:00am - 11:15am PDT
Level 5 Foyer

11:15am PDT

Going Beyond the Exhibition: Harnessing Virtual Tours for Preservation and Community Care
Thursday October 22, 2026 11:15am - 11:35am PDT
This session will look at the Smithsonian Asian Pacific American Center (APAC)’s first 3D virtual tour as a case study for how museums can leverage technology to increase the longevity of short-term exhibitions while also enhancing the digital experience through community-centered interpretation and input. In 2024, APAC opened its first exhibition in nearly 10 years called Sightlines: Chinatown...
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Speakers
MC

Mia Cariello

Education Specialist, Smithsonian Asian Pacific American Center
Mia Cai Cariello (she/her) is an Education Specialist at the Smithsonian Asian Pacific American Center. She facilitates and manages educational programing, digital education initiatives, and internships. Previously, she was the Wikimedia Coordinator for the Smithsonian American Women’s... Read More →
Thursday October 22, 2026 11:15am - 11:35am PDT
501 Chiwawa

11:15am PDT

Trust, Built Locally: A Library's Archive AI
Thursday October 22, 2026 11:15am - 11:35am PDT
Most AI-for-archives work in GLAM comes from engineers at vendor companies or well-resourced institutional AI teams. This session is a practitioner case study from a different corner: a public library manager — without an engineering background or an in-house AI team — building local-first AI infrastructure for a rights-sensitive regional broadcast archive. The Northeast Ohio Broadcast...
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Speakers
JG

Jungu Guo

Manager of Immersive Learning, Cleveland Public Library
Jungu Guo is Manager of Immersive Learning & Innovation at Cleveland Public Library, where he designs and builds digital experiences at the intersection of cultural institutions, emerging technology, and public access. His recent work includes a local-first AI pipeline for enriching... Read More →
Thursday October 22, 2026 11:15am - 11:35am PDT
512 Willapa

11:15am PDT

Digital Strategy Case Studies from Three Museums: Aligning Plans, People, and Practice
Thursday October 22, 2026 11:15am - 12:00pm PDT
Digital strategy is an evolving process shaped by institutional culture, leadership, resources, risk tolerance, and changing technologies. The processes by which digital strategies are created, communicated, and sustained are highly consequential to the goals they articulate if those goals are to reach fruition.  This session longitudinally examines digital strategy development, drawing on...
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Speakers
avatar for Kevin Kane

Kevin Kane

Software Developer, North Carolina Museum of Art
Kevin Kane is a software developer for projects in education and interpretation. He has seven years of experience at the North Carolina Museum of Art and consulted on technology feasibility and installations for other mid-sized art institutions. He focused primarily on interactive... Read More →
avatar for Frances Lloyd-Baynes

Frances Lloyd-Baynes

Manager of Art Information, Princeton University Art Museum
Frances Lloyd-Baynes is manager of art information at the Princeton University Art Museum where she is responsible for the strategic direction and execution of the institution's art information activities, including data access and preservation, digital retention, digital experience... Read More →
JO

Jill Oster

Senior Manager of Data Operations, Princeton University Art Museum
Jill Oster is the Senior Manager of Data Operations at the Princeton University Art Museum, where she leads the strategy, development, and stewardship of the Museum’s core data and digital systems. With more than 14 years at the Museum, she partners with cross‑functional teams... Read More →
avatar for Ryan Waggoner

Ryan Waggoner

Director of Creative Services, Spencer Museum of Art
Ryan Waggoner is the Director of Creative Services at the Spencer Museum of Art. As an arts professional with a passion for visual storytelling and making art accessible to all, he has dedicated his career to creating dynamic and engaging platforms and content that inspires people... Read More →
avatar for Jennifer Talbott

Jennifer Talbott

Deputy Director for Operations and Innovation, Spencer Museum of Art
Jennifer Talbott serves as the Spencer Museum of Art’s Deputy Director for Operations and Innovation and oversees the museum budget and finances, digital initiatives, human resources, external affairs, building, and legal matters. As head of digital initiatives, she has facilitated... Read More →
Thursday October 22, 2026 11:15am - 12:00pm PDT
502 Cowlitz

11:15am PDT

Reclaiming Your Digital Infrastructure
Thursday October 22, 2026 11:15am - 12:00pm PDT
As museum professionals, we all deeply understand the benefits and challenges of relying on third party technology to help us get stuff done—especially when it comes to bringing the collection online. This often means that: we don’t own our infrastructure, solutions aren’t built for purpose, and new feature requests may never get built. With the rise of vibe coding and agentic development,...
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Speakers
ML

Mike Lee

Group Strategy Director, Area 17
As Group Strategy Director, Mike is driven by creating new tools for users without an instructional manual. He loves creating intuitive, seamless, and minimal products using a mixture of insights and research coupled with the minds of a diverse group of craftspeople. He believes some... Read More →
avatar for Chad Weinard

Chad Weinard

Principal, Untitled Projects, LLC
Chad Weinard is an independent technologist and strategist for museums. His recent work explores collections, cultural data, museum infrastructures, creative technology and the intersection of digital humanities and data science. He’s led development of mobile, web, social, video... Read More →
MG

Michelle Gude

TMS Admin, The Menil Collection
Tending to systems, data, and workflows at The Menil Collection.
avatar for Colin Brooks

Colin Brooks

Head of Digital Development, The Whitney Museum
Colin is a developer and creative technologist working to make art more accessible through code. As the Head of Digital Development at the Whitney Museum of American Art, he leads the ongoing development of whitney.org and other public-facing digital products, and collaborates with... Read More →
avatar for Gary Dauphin

Gary Dauphin

Director, Digital, The Lucas Museum of Narrative Art
Gary is an award-winning storyteller and digital leader whose transformative work spans journalism, online communities, education, and museums. He joined the Lucas Museum of Narrative Art as Director of Digital Interpretation and is now the Director of Digital for the museum overall... Read More →
Thursday October 22, 2026 11:15am - 12:00pm PDT
Elwah Ballroom

11:40am PDT

Assessing and implementing new AI workflows in the identification and description of artworks.
Thursday October 22, 2026 11:40am - 12:00pm PDT
This session will provide an overview of the Museum of Modern Art’s implementation of new artificial intelligence tools in support of its access and accessibility priorities. The discussion will detail the decision-making involved in assessing and judiciously integrating AI into workflows, focusing on the identification and description of art assets. The presentation will recount three projects:...
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Speakers
avatar for Jennifer Sellar

Jennifer Sellar

Digital Assets Manager, Museum of Modern Art
Jennifer Sellar is the Digital Assets Manager at the Museum of Modern Art. She is an experienced Digital Asset Manager with a demonstrated history of working in the museums and universities’ sectors. Skilled in Archival Research, Metadata, Museums, Digital Preservation, and Library... Read More →
MS

Mark Simon Haydn

Digital Asset Specialist, Museum of Modern Art
Mark Simon Haydn (he/him) is a Librarian, Archivist, and Digital Asset Specialist at the Museum of Modern Art, New York. He has previously held positions at the National Library of Scotland, the Getty Research Institute, New York University, and Harvard College Libraries.
Thursday October 22, 2026 11:40am - 12:00pm PDT
512 Willapa

11:40am PDT

From Novelty to Necessity: A Pressure Test for Museum XR
Thursday October 22, 2026 11:40am - 12:00pm PDT
Museums have explored XR in different forms, from AR tours and VR exhibitions to immersive games, WebXR, and digital storytelling experiences. But many projects still struggle to move beyond novelty, short-term pilots, or one-time funding. For small and mid-sized institutions especially, the challenge is not simply adopting immersive technology, but choosing approaches that are meaningful to...
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Speakers
EC

Esther Choy

Founder & Creative Developer, Hong Kong XR Museum
Esther Choy is the founder of Hong Kong XR Museum and the creative developer behind Envic, an independent studio formerly known as Estavrse. Through this work, she creates immersive cultural and educational experiences across AR, VR, social XR, and AI-assisted storytelling. Her work... Read More →
Thursday October 22, 2026 11:40am - 12:00pm PDT
501 Chiwawa

12:00pm PDT

Lunch Break
Thursday October 22, 2026 12:00pm - 1:15pm PDT

Thursday October 22, 2026 12:00pm - 1:15pm PDT

1:15pm PDT

The Art of Conversation: Designing an AI Companion Visitors Trust — and Enjoy
Thursday October 22, 2026 1:15pm - 1:35pm PDT
This summer, Crystal Bridges Museum of American Art launched the first version of its very own AI Companion App designed to help visitors identify works of art and have a rich conversation about what they’re seeing—all with artificial intelligence. One major question we had to answer: can a conversational AI experience, even one designed in partnership with the museum’s curatorial staff, be...
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Speakers
AB

Amanda Boomstra

Strategy & Client engagement for museums, Fabrique [brand, design & interaction]
Amanda Boomstra is Strategic Advisor for Museums at Fabrique | Eidra in the Netherlands. With over 15 years of experience across strategy, digitalisation and organisational change, she partners with museums, galleries and libraries to build lasting relationships and create meaningful... Read More →
ST

Stace Treat

Director of Interpretation at Crystal Bridges Museum of American Art, Crystal Bridges Museum of American Art
Stace Treat is Director of Interpretation at Crystal Bridges Museum of American Art in Arkansas. He provides strategic leadership in audience engagement and leads the museum's efforts to make American art accessible through data-informed, deeply human storytelling.
Thursday October 22, 2026 1:15pm - 1:35pm PDT
512 Willapa

1:15pm PDT

F***,Marry,Kill: Guidelines for Determining the Lifespan of a Digital Project
Thursday October 22, 2026 1:15pm - 2:00pm PDT
Most digital projects don’t end with a bang. Instead, content slowly becomes outdated, snazzy features become obsolete, and the website redesign gets pushed back (again) due to budget cuts, which leaves users to rely on information that’s quietly wrong. In this 45-minute talk, we’ll give real-world examples of the decision-making frameworks we’ve used to determine whether to...
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Speakers
avatar for Erin Cecele Dunigan

Erin Cecele Dunigan

Community Manager, J. Paul Getty Trust
Erin Cecele Dunigan is a community builder and digital strategist working at the intersection of museums, publishing, and technology. At Getty, she serves as Community Manager for Quire, an open-source publishing tool, where she supports a growing international network of cultural... Read More →
avatar for Sarah Luken

Sarah Luken

Digital Content Strategist, Corning Museum of Glass
Sarah Luken is the Digital Content Strategist at the Corning Museum of Glass, bringing over a decade of experience in museums across the East and West Coasts. As a museum technologist, she works at the intersection of storytelling, data, and user experience to design engaging, audience-centered... Read More →
avatar for Mara Kurlandsky

Mara Kurlandsky

Digital Strategist, Independent Consultant
Mara Kurlandsky is an independent content producer and digital strategist for museums and cultural organizations. She previously served as Senior Web Producer at the United States Holocaust Memorial Museum and as the first Director of Digital Engagement at the National Museum of Women... Read More →
Thursday October 22, 2026 1:15pm - 2:00pm PDT
502 Cowlitz

1:15pm PDT

From Metadata to Meaning: AI and the Future of Online Collections
Thursday October 22, 2026 1:15pm - 2:00pm PDT
As AI rapidly reshapes user expectations of digital products, museums face a pivotal question: how do we thoughtfully evolve our online collection interfaces — and where do we invest first? Do we prioritize AI-powered search? AI-augmented records? Or user-facing conversational features that invite visitors to explore collections on their own terms? Each path carries different implications for...
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Speakers
avatar for Martín Franzini

Martín Franzini

Head of Digital Product and Experience, National Gallery of Art
Martin takes a user-centered approach to delivering digital solutions that help welcome all people to explore and experience art, creativity, and our shared humanity. As head of product for the National Gallery of Art, he works alongside talented folks to innovate, connect, and deliver... Read More →
avatar for Madeleine DiBiasi

Madeleine DiBiasi

Director of Digital Strategy, Fine Arts Museums of San Francisco
Madeleine DiBiasi is the Director of Digital Strategy at the Fine Arts Museums of San Francisco, where oversees the museums' digital product roadmaps across web, social, in-gallery experiences, collections information, and digital asset management, setting product strategy, CX goals... Read More →
NT

nikhil trevedi

Director of Engineering, The Art Institute of Chicago
nikhil trevedi is the Director of Engineering at The Art Institute of Chicago as well as a facilitator, educator, and community builder. His experience planning and executing complex web projects has also brought him to work with institutions to create concrete plans around the healing... Read More →
avatar for Neil Hawkins

Neil Hawkins

Deputy Technical Director, CogApp
Neil joined Cogapp in 2014. He is a full-stack developer who brings years of experience to his role at Cogapp as Deputy Technical Director for clients including Hammer Museum, Natural History Museum Denmark and The Arabian Gulf Digital Archive.
Thursday October 22, 2026 1:15pm - 2:00pm PDT
Elwah Ballroom

1:15pm PDT

Sponsor Session
Thursday October 22, 2026 1:15pm - 2:00pm PDT
Thursday October 22, 2026 1:15pm - 2:00pm PDT
501 Chiwawa

1:40pm PDT

AI with Intention: The Kelp Desk Story
Thursday October 22, 2026 1:40pm - 2:00pm PDT
As aquariums expand digital touchpoints across the guest journey, visitors expect fast, accurate access to information. At the Monterey Bay Aquarium, we introduced the Kelp Desk chatbot to help guests quickly find answers across our website.  But deploying a chatbot isn’t just a technical issue; it’s a trust exercise.  In this session, we’ll share what it takes to design, launch, and...
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Speakers
SC

Sarah Call

Operations manager, Monterey Bay Aquarium
Operations Manager in Strategy & Operations at Monterey Bay Aquarium focused on technology operations, cross-functional collaboration, and building systems and processes that support staff, innovation, and the Aquarium’s mission.
avatar for Christine Lacayo

Christine Lacayo

Content Lead, Monterey Bay Aquarium
Senior Bilingual Content Creator at Monterey Bay Aquarium specializing in multicultural marketing, digital storytelling, and creating engaging ocean-centered content that connects diverse audiences to marine conservation.
Thursday October 22, 2026 1:40pm - 2:00pm PDT
512 Willapa

2:15pm PDT

Designing Trust: Art, Voice, and Difficult Histories
Thursday October 22, 2026 2:15pm - 2:35pm PDT
Trust is not built by content alone. It is built by the systems that shape how content is commissioned, interpreted, delivered, and sustained over time. This case study examines Love in a Dangerous Time: Canada’s LGBT Purge, a major exhibition at the Canadian Museum for Human Rights and recipient of the 2026 Governor General’s Award for Excellence in Museums. The exhibition addresses one of...
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Speakers
SG

Scott Gillam

Principal, Push Design, Push Design
Scott Gillam is a cultural-sector leader specializing in digital transformation, inclusive design, and experiential storytelling. He previously served as Director of Design & Digital Experience at the Canadian Museum for Human Rights, where he led the design and integration of major... Read More →
Thursday October 22, 2026 2:15pm - 2:35pm PDT
501 Chiwawa

2:15pm PDT

Art in 3D: A multi-institutional perspective on 3D in museums
Thursday October 22, 2026 2:15pm - 3:00pm PDT
Over the past decade, we’ve gone from 3D capture and display in museums being a difficult, niche offering to something our own visitors can do on their own. And yet, like all emerging technologies, we’re still bogged down by lack of standards, uneven literacy, ongoing technical progress, and resourcing challenges. As many institutions move beyond pilot projects, a key challenge has become how...
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Speakers
avatar for Brett Renfer

Brett Renfer

Senior Project Manager, Emerging Technology, Met Museum
Brett is an experience designer and maker focusing on ways new technologies can shape and respond to visitor engagement with and within museums. As Senior Project Manager, Emerging Technologies in the Audience Engagement Group at The Met, Brett leads audience-centered pilots, prototypes... Read More →
KH

Kurt Heumiller

3D Program Coordinator, National Gallery of Art
Kurt Heumiller is the 3D program coordinator at the National Gallery of Art where he oversees the digitization and visualization of their growing collection of 3D assets. He has over 18 years of experience in imaging for art museums having previously served as imaging manager at Museum... Read More →
NI

Nathan Ian Anderson

Head of Imaging, Cleveland Museum of Art
an Anderson is Head of Imaging at The Cleveland Museum of Art, where he oversees photographic, multispectral, and 3D imaging initiatives in support of collection access, preservation, and digital scholarship. He has over twenty-five years of professional experience in cultural heritage... Read More →
DU

Dale Utt

Director of Digital Imaging Management and 3D Animation, Cleveland Museum of Art
Dale is an imaging specialist who has worked with the Cleveland Museum of Art for the past eight years, primarily focused on the capture, processing and post processing of 3D models of artworks in the museum’s collections.
Thursday October 22, 2026 2:15pm - 3:00pm PDT
502 Cowlitz

2:15pm PDT

Collections Online in 3.5 Months: An Honest Look
Thursday October 22, 2026 2:15pm - 3:00pm PDT
In early 2026, LACMA shipped Collections Online — a public search and discovery site for the museum's collection — in roughly 3.5 months from kickoff to launch. The team was small (LACMA's digital team of two) and the work was deeply collaborative across overlapping skills: LACMA's Senior Director of Publishing — portfolio across editorial, design, and web/digital — anchoring the...
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Speakers
avatar for Bruce Wyman

Bruce Wyman

Director of Digital Strategy & Infrastructure, LACMA; also Principal, USD Design | MACH Consulting, LACMA
Bruce Wyman, Principal for USD Design | MACH Consulting, has worked with museums for nearly three decades, serving both as staff and consultant across art museums, zoos and aquariums, science centers, and other cultural institutions. His expertise spans museum strategy, exhibit design... Read More →
avatar for Piotr Adamczyk

Piotr Adamczyk

Independent Backend Engineer (contractor to LACMA), Independent
Piotr Adamczyk is a cultural heritage technologist and backend engineer. Recently, he helped build the LACMA Data Platform—a FastAPI/PostgreSQL engine transforming TMS data into REST/GraphQL APIs for Collections Online. He previously held data and product leadership roles at the... Read More →
SC

Susan Chun

Senior Director of Publishing, LACMA
Susan Chun is responsible for LACMA’s Publishing Division, which includes the editorial and interpretation team; graphic design; rights and reproductions; photographic services; and web and digital. She joined LACMA in 2024, developing the interpretive strategy for the David Geffen... Read More →
avatar for Mark Dischler

Mark Dischler

Chief Technology Officer, Urban Insight
Mark Dischler is CTO at Urban Insight, where he works at the intersection of technology strategy, client advisory, and digital transformation for museums and cultural institutions. He partners with organizations such as LACMA, The Broad, JANM, and Gilcrease Museum to design scalable... Read More →
Thursday October 22, 2026 2:15pm - 3:00pm PDT
512 Willapa

2:15pm PDT

The Enduring Practice of Participatory Engagement
Thursday October 22, 2026 2:15pm - 3:00pm PDT
In 2026, crowdsourcing methodologies are not considered "new and innovative." However, the erosion of public trust and proliferation of AI-generated content give these methodologies new and greater significance. Far from being made irrelevant by emerging tech, crowdsourcing and collaboration are more important than ever to balance thoughtful use of advanced computing techniques...
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Speakers
EC

Emily Cain

Digital Communications Manager, Smithsonian Transcription Center
Emily Cain specializes in building community around and connections to museum collections and information. As Smithsonian Transcription Center's Digital Communications Manager, she's responsible for engagement strategy and volunteer experience. Previously, she has held museum roles... Read More →
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Summer L. Hamilton

Digital Community Partnerships Specialist, Smithsonian American Women’s History Museum
Summer L. Hamilton is the Digital Community Partnerships Specialist at the Smithsonian American Women’s History Museum where she leads public engagement programs like Wikipedia edit-a-thons. Previously, she was an assistant research professor of digital scholarship at The Pennsylvania... Read More →
AS

Ann Sacher

Advisory Board Member, Lost Women of Science
Ann Sacher is a retired general surgeon and active community volunteer. She serves on the board of Lost Women of Science, a non-profit educational organization dedicated to inspiring girls and women to pursue STEM careers. Ann is a leadership fellow at Johns Hopkins University, sits... Read More →
KS

Kamilah Stinnett

Museum Specialist, Smithsonian National Museum of African American History and Culture
Kamilah Stinnett is a museum specialist at the National Museum of African American History and Culture where she works on digital initiatives including the Freedmen’s Bureau Project and the Searchable Museum. She holds an M.A. in Museum Studies from The George Washington University... Read More →
Thursday October 22, 2026 2:15pm - 3:00pm PDT
Elwah Ballroom

2:40pm PDT

Digital Governance at Getty
Thursday October 22, 2026 2:40pm - 3:00pm PDT
You work with dozens of brilliant colleagues, all with amazing ideas about how technology might revolutionize your organization. You also want to sleep sometimes. How do you choose what to work on?  How do you prioritize?  How do you say no to the chief curator?  At Getty, we’ve spent the past three years building a process to help us answer these questions and provide a framework for...
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Speakers
avatar for David Newbury

David Newbury

Senior Director, Public Technologies, Getty Museum
David Newbury is the Assistant Director, Software and UX, at Getty, where he works with cultural heritage professionals, researchers, scientists and technologists to find common solutions to technical and scholarly problems. In this capacity, he leads the team responsible for public-facing... Read More →
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Britt Scholnick

Senior IT Project Manager, J. Paul Getty Trust
Britt Scholnick is a Senior IT Project Manager at Getty, where she leads project management initiatives focused on digital governance, enterprise software selection, and institution-wide technology processes. Her work draws on a career that bridges museum operations, collections management... Read More →
Thursday October 22, 2026 2:40pm - 3:00pm PDT
501 Chiwawa

3:00pm PDT

Refreshment Break
Thursday October 22, 2026 3:00pm - 3:15pm PDT

Thursday October 22, 2026 3:00pm - 3:15pm PDT
Level 5 Foyer

3:15pm PDT

Magical, Tactile Media Devices: Creating Digital Experiences that Feel Anything But
Thursday October 22, 2026 3:15pm - 3:35pm PDT
In our museum, traditional wall interpretation provides the vital foundation of our guests’ experience. However, when planning our digital interpretation, our team is always asking: What can digital do that is different? This session explores creating “MTMDs” (Magical, Tactile Media Devices)—physical objects with digital content that guests interact with in ways that feel anything but...
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Speakers
CW

Collin Warren

Head of Digital Experience, The Phillips Collection
For the past three years I have served as the Head of Digital Experience for The Phillips Collection. Prior to that, my career had been that of an audio engineer for podcasts, music and live events.. In my role at The Phillips Collection, I have the pleasure of using my technical... Read More →
Thursday October 22, 2026 3:15pm - 3:35pm PDT
501 Chiwawa

3:15pm PDT

Neither Here Nor There: Musetech as Ecotone
Thursday October 22, 2026 3:15pm - 4:00pm PDT
Museum technologists work in ecotones — the biological term for transition zones where two ecosystems meet, like where forest gives way to meadow. Ecotones are the most biodiverse and most generative zones in nature. Yet, also the most precarious. Museum digital work lives on exactly this kind of edge: between conservation and innovation, between the tech sector's velocity and museums’ slower...
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Speakers
avatar for Isabella Bruno

Isabella Bruno

Lead Navigator, Lab for Radical Museum Futures
A museum that sets its hours by the tides. Board minutes from a future where rivers have legal rights. Isabella Bruno makes objects and documents from futures that haven't happened — and teaches museum workers to make their own. As founder and Lead Navigator of the Lab for Radical... Read More →
avatar for Marina Gross-Hoy

Marina Gross-Hoy

Consultant, researcher, writer, and facilitator, Independent
Marina Gross-Hoy, PhD, is a consultant, writer, speaker, and scholar whose work invites people to cultivate new relationships with embodied experience. She is the founder of the Laboratoire d’attentions, a research-creation initiative focused on designing artistic interventions... Read More →
Thursday October 22, 2026 3:15pm - 4:00pm PDT
502 Cowlitz

3:15pm PDT

Why Is This Even Here? Power, Interpretation, and Shared Authority in the Museum
Thursday October 22, 2026 3:15pm - 4:00pm PDT
In March 2026, the RISD Museum opened Ways of Looking, an introductory gallery that orients visitors to the museum while offering tools for engaging with artwork (https://risdmuseum.org/exhibitions-events/exhibitions/ways-looking). This project departs from standard museum practice: it was led by interpretation and education staff rather than curators; it spans two galleries but presents only...
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Speakers
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Jeremy Radtke

Interim Director, Creative Production, RISD Museum
Jeremy Radtke (he/him) is Interim Director of Creative Production at the RISD Museum, where he leads a multidisciplinary studio spanning digital initiatives, design, and photography. His work focuses on interpreting museum collections through audio, video, and web-based storytelling... Read More →
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Kris Wilton

Deputy Director, Audience Experience & Learning, RISD Museum, RISD Museum
Kris Wilton is Deputy Director, Audience Experience & Learning at the RISD Museum. In her nearly 30 years of experience ranging from publishing to arts journalism to communications and media production within arts and nonprofit settings, she has worked to widen audiences for arts... Read More →
avatar for Ariel Hirschhorn

Ariel Hirschhorn

Design Technologist, RISD Museum
Ariel Hirschhorn (they/them) is the design technologist at the RISD Museum, where they work on digital infrastructure and stewardship and technology research. They aim to make the RISD Museum’s collection open and accessible through data sharing, digital publishing, and interactive... Read More →
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Alex Hanesworth

Audio Producer, Echo Co-Op
Alex Hanesworth (they/them) is an audio storyteller and sound designer. They are invested in community oral history, the poetics of space, and in the liberatory potential of memory work. They have created media for the Center for Restorative History at the National Museum of American... Read More →
Thursday October 22, 2026 3:15pm - 4:00pm PDT
512 Willapa

3:15pm PDT

Will GenAI kill the website as we know it?
Thursday October 22, 2026 3:15pm - 4:00pm PDT
The rise of generative AI interfaces, from conversational search to autonomous agents, is quietly dismantling some of the most foundational assumptions of web publishing. Traffic patterns are shifting. Zero-click interactions are rising. Content that once drove users to a website is increasingly consumed before a visit ever happens. This panel session explores what these changes mean in practice...
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Speakers
avatar for Douglas Hegley

Douglas Hegley

Chief Digital Officer, Metropolitan Museum of Art
Douglas Hegley is the Chief Digital Officer at The Metropolitan Museum of Art. He’s been working in museums for over 25 years, helping organizations and their staff adapt to a changing world, especially to the rapid innovations in digital technologies. His primary goal - always... Read More →
avatar for David Newbury

David Newbury

Senior Director, Public Technologies, Getty Museum
David Newbury is the Assistant Director, Software and UX, at Getty, where he works with cultural heritage professionals, researchers, scientists and technologists to find common solutions to technical and scholarly problems. In this capacity, he leads the team responsible for public-facing... Read More →
avatar for Matt Tarr

Matt Tarr

Senior Director, Digital, American Museum of Natural History
Matt Tarr is Senior Director, Digital at the American Museum of Natural History. From hand-coding ActionScript in the early days to leading cross-functional strategy in one of the world’s most complex cultural institutions, his focus is on delivering durable, mission-aligned value—both... Read More →
avatar for Andrea Ledesma

Andrea Ledesma

Director of Strategy and Operations, Monterey Bay Aquarium
Andrea Ledesma spends a lot of time in museums and online. She specializes in digital strategy, product management, and project management in the cultural sector and has worked with institutions including the Field Museum, Tenement Museum, and National Park Service. Now as Director... Read More →
avatar for Martín Franzini

Martín Franzini

Head of Digital Product and Experience, National Gallery of Art
Martin takes a user-centered approach to delivering digital solutions that help welcome all people to explore and experience art, creativity, and our shared humanity. As head of product for the National Gallery of Art, he works alongside talented folks to innovate, connect, and deliver... Read More →
Thursday October 22, 2026 3:15pm - 4:00pm PDT
Elwah Ballroom

3:40pm PDT

Mondrian at MoMA: Crafting interactive narratives from scientific research
Thursday October 22, 2026 3:40pm - 4:00pm PDT
For an upcoming exhibition on the artist Piet Mondrian, MoMA is using digital technology to present conservation research that unfolds some of the major narratives and questions of the exhibition: how did Mondrian's migration to New York affect his art; why did he revise and double-date artworks that he had 'finished' in Europe; and what does it mean to make a painting, in his words, "more Boogie...
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Speakers
avatar for Madhav Tankha

Madhav Tankha

Assistant Director of User Experience, The Museum of Modern Art (MoMA)
My work focuses primarily on digital product design and UX research for museums. I'm currently Assistant Director of User Experience at the Museum of Modern Art (MoMA), and have previously worked at The Metropolitan Museum of Art. I also teach at Pratt School of Information in New... Read More →
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George Benson

Manager, Interpretation, Research & Digital Learning, The Museum of Modern Art (MoMA)
I oversee interpretive planning for temporary exhibitions and collection galleries at MoMA. My commitment to audience-centered storytelling and experience with interpretive planning has been honed over 10 years working at the British Museum, V&A, Cooper Hewitt, and MoMA.
Thursday October 22, 2026 3:40pm - 4:00pm PDT
501 Chiwawa

6:00pm PDT

Evening Reception
Thursday October 22, 2026 6:00pm - 8:00pm PDT

Thursday October 22, 2026 6:00pm - 8:00pm PDT
Pacific Science Center 200 Sue Bird Court N., Seattle, WA 98109
 
Friday, October 23
 

8:30am PDT

Continental Breakfast
Friday October 23, 2026 8:30am - 9:45am PDT
Friday October 23, 2026 8:30am - 9:45am PDT
Quinault Ballroom

8:30am PDT

Registration and Badge Pickup
Friday October 23, 2026 8:30am - 12:30pm PDT
Friday October 23, 2026 8:30am - 12:30pm PDT
Gallery

8:30am PDT

Community Partner Showcase
Friday October 23, 2026 8:30am - 3:30pm PDT
Friday October 23, 2026 8:30am - 3:30pm PDT
Level 5 Foyer

8:45am PDT

SIG Breakfast + Birds of a Feather
Friday October 23, 2026 8:45am - 9:30am PDT
Friday October 23, 2026 8:45am - 9:30am PDT
Elwah Ballroom

9:45am PDT

How do you do, fellow kids? Transforming the Smithsonian’s social media video strategy
Friday October 23, 2026 9:45am - 10:05am PDT
To commemorate the 250th anniversary of the Unites States, the central @Smithsonian social media team was tasked with creating 250 pieces of content with an emphasis on video. To meet this ambitious goal, they have been building new workflows across internal communications teams to tell stories across 21 museums, research centers, and the National Zoo.   First, the team expanded beyond social...
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Speakers
EN

Emily Niekrasz

Social Media Manager, Smithsonian Institution
Emily Niekrasz is a social media manager for the central @Smithsonian channels. She works alongside content experts and other communicators across the institution to research and write stories—from art to zoology.
avatar for Emily Frost

Emily Frost

Web and Digital Content Producer, Smithsonian Institution
Emily Frost is a web and digital producer at the Smithsonian. She works on content, U/X, and digital projects for the flagship website (https://www.si.edu).
Friday October 23, 2026 9:45am - 10:05am PDT
501 Chiwawa

9:45am PDT

Rebuilding Search at The Met: From Infrastructure to Interface
Friday October 23, 2026 9:45am - 10:05am PDT
In recent years there has been much productive discussion both at MCN and within institutions on AI-generated visual descriptions for accessibility: how to generate descriptions, how good they need to be, and how institutions should oversee their use. Some museums have already successfully released AI-generated descriptions as accessibility text.  The Met has been treating AI-generated...
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Speakers
JT

Julie Turgeon

Lead Product Designer, The Metropolitan Museum of Art
I lead Digital Product Design at The Met and teach courses on UX to graduate students at the Pratt Institute School of Information.
DA

Derek Au

Senior Software Developer, The Metropolitan Museum of Art
Software engineer focusing on making search & discovery in museums more open and accessible.
Friday October 23, 2026 9:45am - 10:05am PDT
512 Willapa

9:45am PDT

Designed to Draft, Not Author: What Museum Partners Revealed About AI, Accessibility, and Trust
Friday October 23, 2026 9:45am - 10:30am PDT
Many museum digital projects have an accessibility gap. Images go without alt-text not because institutions don't care, but because writing it at scale – across hundreds of objects, for rotating content, with limited staff – is genuinely hard. When Bloomberg Connects introduced AI-generated alt-text into its CMS, the goal was to close that gap. What we learned was something different: that...
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Speakers
DP

Dasha Pushkareva

Senior Product Manager, Bloomberg Connects
Dasha is a Senior Product Manager at Bloomberg Connects, where she leads product development for the partner experience. Her work focuses on how cultural institutions use Bloomberg Connects' tools to build and manage digital guides for their collections, including the AI-generated... Read More →
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Mark Osterman

Assistant Director of Digital Experiences, The Wolfsonian-FIU
Mark earned a BFA from the School of Visual Arts, an MA from New York University, and a Doctor of Education from Florida International University, with a focus on arts, literacy, and learning technologies. He has presented nationally and internationally on technology in museums as... Read More →
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Brittany Strupp

Manager of Interpretation & Evaluation, Baltimore Museum of Art
Brittany is a Manager of Interpretation & Evaluation at the Baltimore Museum of Art with 20+ years of experiences in the Arts and Culture sector.
Friday October 23, 2026 9:45am - 10:30am PDT
Elwah Ballroom

9:45am PDT

Speed Networking
Friday October 23, 2026 9:45am - 10:30am PDT
Meet other MCN attendees with some speed networking! A facilitator will guide attendees through a series of breakout conversations. Share with fellow attendees where you're from, what you're curious about, and more—just be quick!
Friday October 23, 2026 9:45am - 10:30am PDT
502 Cowlitz

10:10am PDT

Museum Rizzler: More than just a trend
Friday October 23, 2026 10:10am - 10:30am PDT
This case study offers a closer look at this year’s wildly successful short-form Museum Rizzler video series, created by the National Gallery of Art’s social media team. We’ll discuss the right way to lean into a trend, balancing humor and art history, and the logistics of delivering content in a nimble and responsive way. The presentation will also address practical considerations including...
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Speakers
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Mary King

Social Media Copywriter / Producer, National Gallery of Art
Mary King is the social media copywriter / producer at the National Gallery of Art, where she crafts thoughtful social content that makes art accessible to millions. Whether she's developing meticulously researched Instagram carousels, writing scripts for long-form YouTube deep dives... Read More →
Friday October 23, 2026 10:10am - 10:30am PDT
501 Chiwawa

10:10am PDT

Shared vector embeddings - tilting towards action
Friday October 23, 2026 10:10am - 10:30am PDT
The brutal reality in 2026 is that there is scant effort being made in the cultural heritage sector to engage with generative systems outside of being simple consumers. Maybe one of the big vendors will give us discounted rates for a limited time and we can achieve "great things". At the end of the day though few, if any, organizations will be in a position to control their own destiny. Nor will...
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Speakers
avatar for Aaron Cope

Aaron Cope

Head of Internet Typing, SFO Museum
Aaron Straup Cope is the "Head of Internet Typing" at the SFO Museum, working on a variety of immediate and speculative digital projects. He is the creator of the Who's On First gazetteer project. Previously he was Head of Engineering at the Cooper Hewitt Smithsonian Design Museum... Read More →
Friday October 23, 2026 10:10am - 10:30am PDT
512 Willapa

10:30am PDT

Refreshment Break
Friday October 23, 2026 10:30am - 10:45am PDT

Friday October 23, 2026 10:30am - 10:45am PDT
Level 5 Foyer

10:45am PDT

Sketching with AI: 15 Prototypes in 15 minutes
Friday October 23, 2026 10:45am - 11:05am PDT
This session rapidly introduces 15 experimental visitor-facing GenAI prototypes we developed and tested at The Met over the course of six months. These sketches are the product of The Met’s inaugural “Technologist in Residence,” a position focused on quickly and iteratively exploring emerging tech with our visitors. The goal of these past six months was to explore the potential for AI in the...
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Speakers
avatar for Brett Renfer

Brett Renfer

Senior Project Manager, Emerging Technology, Met Museum
Brett is an experience designer and maker focusing on ways new technologies can shape and respond to visitor engagement with and within museums. As Senior Project Manager, Emerging Technologies in the Audience Engagement Group at The Met, Brett leads audience-centered pilots, prototypes... Read More →
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Julia Daser

Technologist in Residence, The Metropolitan Museum of Art
Julia is an artist and creative technologist prototyping with code, hardware, and data to explore how interactive experiences can deepen our connection to the physical world. As Resident Technologist at The Met, she is experimenting with how AI could be used in visitor-facing int... Read More →
Friday October 23, 2026 10:45am - 11:05am PDT
512 Willapa

10:45am PDT

Artists’ Tools, Museum Stories: Creative Coding in the Age of AI
Friday October 23, 2026 10:45am - 11:30am PDT
As generative AI and emerging “vibe coding” workflows rapidly lower technical barriers, museum professionals with varying levels of software development expertise can expand experimentation with visual methods of data inquiry using creative coding, data visualization, and interactive storytelling. This session explores how artist-centered technologies—particularly the long-running...
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Speakers
avatar for Liz Neely

Liz Neely

Curator of Digital Experience, Georgia O'Keeffe Museum
Liz Neely (she/her) is the Curator of Digital Experience at the Georgia O’Keeffe Museum. She designs online and in-person experiences using technology to help audiences engage with the art and life of Georgia O’Keeffe. She is the product lead for the innovative catalogue raisonn... Read More →
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Miriam Langer

Professor at New Mexico Highlands University / Board member at The Processing Foundation, New Mexico Highlands University
Miriam Langer (she/her) is a professor of media arts/cultural technology at New Mexico Highlands University, an Hispanic Serving public institution in northeastern New Mexico. Miriam has been a professor of multimedia & interactivity with a focus on cultural technology at NMHU since... Read More →
JL

Jonathan Lee

Professor of Software Systems Design, New Mexico Highlands University, New Mexico Highlands University
Jonathan Lee is a Professor of Software Systems Design in the Department of Media Arts at New Mexico Highlands University (NMHU). He earned a Master of Media Arts from NMHU and a Bachelor of Science in Computer Science from the University of North Texas. His expertise specializes... Read More →
Friday October 23, 2026 10:45am - 11:30am PDT
502 Cowlitz

10:45am PDT

Design for the Visit! A Jobs to Be Done Approach to Making Your Website Work, Work, Work
Friday October 23, 2026 10:45am - 11:30am PDT
For the Minneapolis Institute of Art (Mia), the answer is clear: increase in-person visitation and help the museum reach its goal of one million annual visits. But like many institutions, Mia’s website was not originally designed with that level of strategic specificity. It functioned as a broad information resource—useful, but not intentionally structured to drive visits, guide decisions, or...
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Speakers
avatar for Kristen Torres Korman

Kristen Torres Korman

Head of Web & Digital Engagement, Minneapolis Institute of Art
As a creative at heart, I pair vision with strategy. I bring together storytelling, design thinking, and emerging technology to reimagine digital experiences and drive transformational change. Over the past decade, I’ve led initiatives across design, branding, and multichannel marketing... Read More →
KS

Kate Smith Williamschen

Head of Audience Project Management, Minneapolis Institute of Art
Kate Smith Williamschen heads up audience project management at the Minneapolis Institute of Art, where she spends most of her time untangling complexity and helping teams do their best work. Her background runs from museum operations to organizational leadership, which means she... Read More →
BW

Beth Watson

Director of Strategy, Forum One
Beth Watson is a strategist, organizational designer and systems thinker who helps mission-driven organizations rethink how their digital ecosystems support real audience needs in a rapidly changing landscape shaped by AI and shifting user behaviors. She has worked with cultural institutions... Read More →
Friday October 23, 2026 10:45am - 11:30am PDT
501 Chiwawa

10:45am PDT

My Huntington: Integrating Trust, Teams, and Tech
Friday October 23, 2026 10:45am - 11:30am PDT
Following our previous sessions—One Collection to Rule Them All (MCN 2024) and Future-Proofing through Sustainability and Resilience (MCN 2025)—we return with the third chapter in our evolving story of digital transformation at The Huntington. Framed by this year’s themes of trust and longevity, our session explores not just how an organization grows its technology infrastructure and digital...
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Speakers
avatar for Alyssa Machida

Alyssa Machida

Digital Product Manager, The Huntington
Alyssa Machida is the Digital Product Manager at The Huntington in San Marino, California, located on the ancestral lands of the Gabrielino-Tongva and Kizh Nation peoples. She oversees The Huntington’s public-facing digital portfolio, including its flagship website, huntington.org... Read More →
avatar for Louise Cole

Louise Cole

Production Director, Cogapp
Louise oversees delivery at Cogapp and is involved in all aspects of our work with leading museums, galleries, libraries, and archives to help them shine more brightly online.
Over 13 years Louise has led our work with many museums including Whitney Museum of American Art, National Portrait Gallery, London and MoMA. Most recently, Louise has been responsible for projects with The Huntington, the Visual Commentary on Scripture with King’s College London... Read More →
BP

Bradley Platz

Director, Co-Curator
Bradley is founder of Co-Curator, a digital product and commerce agency focused on museums and cultural institutions. He leads strategy and technical delivery for projects that connect ecommerce, membership, ticketing, CRM, and authentication into unified audience experiences. At... Read More →
Friday October 23, 2026 10:45am - 11:30am PDT
Elwah Ballroom

11:10am PDT

Trust, Transparency, and the Human-in-the-Loop: Scaling Museum Accessibility with Generative AI
Friday October 23, 2026 11:10am - 11:30am PDT
Building on a history of metadata innovation, the Mead Art Museum at Amherst College has deepened its commitment to digital accessibility following the launch of a new internal and public-facing online collections database. This initiative centers on a strategic collaboration between the museum and the college’s Academic Technology Services (ATS). Utilizing an investigative workflow involving...
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Speakers
avatar for Miloslava Hruba

Miloslava Hruba

Museum Study Room Manger and European Print Specialist, Mead Art Museum, Amherst College
Dr. Miloslava Hruba is an accomplished museum professional and researcher dedicated to bridging the intersections of art collections, pedagogy, and digital accessibility. Her current work focuses on the ethical integration of generative AI within academic programming, exploring how... Read More →
Friday October 23, 2026 11:10am - 11:30am PDT
512 Willapa

11:45am PDT

Designing Trustworthy Generative Search Experiences for Museums
Friday October 23, 2026 11:45am - 12:05pm PDT
As museums and cultural institutions explore AI-driven discovery tools, a critical question emerges: how do we design generative experiences that enhance discovery while sustaining institutional trust over time? This session shares early exploratory work from the National Gallery of Art rethinking search through the lens of Generative UI (GenUI), an emerging interaction model where interfaces...
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Speakers
DW

Deanna Wood

UX Design Lead, National Gallery of Art
Deanna Wood is the UX Design Lead on the Digital Product and Experience team at the National Gallery of Art. Deanna focuses on taking user-centered approach in creating digital experiences that are useful, usable, and accessible for all users of the National Gallery’s digital products... Read More →
Friday October 23, 2026 11:45am - 12:05pm PDT
512 Willapa

11:45am PDT

Accessibility at Scale: Two Case Studies in Using AI to Write and Publish Visual Descriptions
Friday October 23, 2026 11:45am - 12:30pm PDT
Visiting an art museum often heavily relies on visual perception. For patrons who are blind or low vision, this dependence significantly impedes their experience. By conveying an artwork’s composition and content through a descriptive textual representation, museums can help close this gap. However, most museum collections are too vast to manually develop descriptions for each object, inspiring...
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Speakers
TB

Tara Bobinac

Associate Developer, The Cleveland Museum of Art
Tara is the Associate Developer at the Cleveland Museum of Art, having joined the Digital Innovations team at CMA full-time in 2025 after working as a contractor for several years. She handles a wide range of projects on both the backend and the frontend and comes specifically from... Read More →
avatar for Julia Demarest

Julia Demarest

Data Scientist, National Gallery of Art
Julia is a data scientist at the National Gallery of Art with a decade of experience in data analytics and visualization across the public sector. At the National Gallery, Julia works on projects related to strategic metrics, statistics, dashboarding, machine learning, and AI. She... Read More →
Friday October 23, 2026 11:45am - 12:30pm PDT
Elwah Ballroom

11:45am PDT

Insight at the Museum: How Smithsonian's UX Lab Builds User Trust in Digital Products
Friday October 23, 2026 11:45am - 12:30pm PDT
Museums are among the most trusted institutions in our world, but do our digital interfaces earn or erode that trust? Long-lived digital products such as online collections, educational resources, and online exhibitions represent significant investments and access points for museums. Ensuring that these products are easy and enjoyable to use is central to maintaining public trust and institutional...
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Speakers
avatar for Sara Snyder

Sara Snyder

Director of Digital Experience, Office of Digital and Innovation, Smithsonian Institution
Sara Snyder is the Director of Digital Experience in the Smithsonian’s Office of Digital and Innovation, leading public‑facing digital initiatives that connect audiences with Smithsonian collections, stories, and research. Her work emphasizes user‑centered design, open knowledge... Read More →
JG

Jordan Grant

Digital Experience Specialist, National Museum of American History
Jordan Grant is a public historian and a Digital Experience specialist at the Smithsonian's National Museum of American History. He leads several initiatives at the museum, including the museum's blog and the redesign of its online collections portal. He received his Ph.D. in U.S... Read More →
JN

John Nicholson

Principal, Marketade
John Nicholson is the founder and principal at Marketade, a UX research agency that helped establish the Smithsonian's UX Lab. John and his team specialize in building continuous research programs for digital teams, with a focus on qualitative usability testing. In addition to the... Read More →
Friday October 23, 2026 11:45am - 12:30pm PDT
502 Cowlitz

11:45am PDT

Sponsor Session
Friday October 23, 2026 11:45am - 12:30pm PDT
Friday October 23, 2026 11:45am - 12:30pm PDT
501 Chiwawa

12:10pm PDT

Robots, Fever Dreams, and Escape Fantasies: Trusting AI with Our Art
Friday October 23, 2026 12:10pm - 12:30pm PDT
Robots, fever dreams, and artworks with escape fantasies: for more than ten years, the Harvard Art Museums have been asking what really happens when we trust AI to look at our art. What began as a practical effort to improve search and discovery by augmenting curatorial descriptions with machine‑generated synthetic metadata has grown into a long‑term experiment in co‑creating knowledge with...
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Speakers
avatar for Jeff Steward

Jeff Steward

Director of Digital Infrastructure and Emerging Technology, Harvard Art Museums
Jeff Steward is Director of Digital Infrastructure and Emerging Technology at the Harvard Art Museums, where they’ve spent more than 18 years building long lived digital systems and short lived experiments. They oversee APIs, data pipelines, and AI projects amongst other things... Read More →
Friday October 23, 2026 12:10pm - 12:30pm PDT
512 Willapa

12:30pm PDT

Lunch
Friday October 23, 2026 12:30pm - 1:45pm PDT
Friday October 23, 2026 12:30pm - 1:45pm PDT
Quinault Ballroom

1:45pm PDT

Collections Out of Context: An Experiment in Inter-institutional Collaboration
Friday October 23, 2026 1:45pm - 2:05pm PDT
Over the course of more than a year, a cross-functional team from the Getty including data engineers, catalogers, and frontend developers coordinated remotely with our counterparts at the Rijksmuseum in Amsterdam. The remit was simple: How do we surface the ways our collections connect? Given that our collections are both modeled in linked open data, specifically Linked Art, given that our...
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Speakers
avatar for Nabil Kashyap

Nabil Kashyap

Software Engineer, J. Paul Getty Trust
Nabil Kashyap is a software engineer at the Getty where he works on interfaces for cultural heritage data, including the museum collection and research archives. He was formerly the Digital Scholarship Librarian at Swarthmore College. As developer, designer, and project manager, his... Read More →
Friday October 23, 2026 1:45pm - 2:05pm PDT
501 Chiwawa

1:45pm PDT

From Literacy to Agency: A Framework for Museums in Public Engagement with AI
Friday October 23, 2026 1:45pm - 2:05pm PDT
Many museums are already doing AI engagement work, including exhibits, programs, community conversations. But what's the full range of what's possible, and how do you know where your institution fits? This session introduces a typology of 13 roles museums can play in AI public engagement, organized across four domains: building AI awareness and knowledge, facilitating public input into AI...
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Speakers
EK

Eve Klein

Senior Advisor for Science, Technology, and Society, Association of Science and Technology Centers
Eve Klein is Senior Advisor for Science, Technology, and Society at the Association of Science and Technology Centers (ASTC), where she leads initiatives connecting science centers and museums with emerging issues in science and technology. She recently served as Principal Investigator... Read More →
Friday October 23, 2026 1:45pm - 2:05pm PDT
512 Willapa

1:45pm PDT

Before the Last Witness: Digital Storytelling for History That Can No Longer Speak for Itself
Friday October 23, 2026 1:45pm - 2:30pm PDT
How does a cultural institution position itself as the definitive educational authority on a historical subject — not just today, but for a new generation to come? The generation that lived through World War II and the Truman presidency — that fought in the Pacific, rationed food on the home front, listened to Truman's voice on the radio, and cast ballots in 1948 — is nearly gone. Within a...
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Speakers
SV

Stephanie Verdin

Vice President and Chief Marketing Officer, The National WWII Museum
Vice President and Chief Marketing Officer at The National WWII Museum in New Orleans, where she leads marketing, communications, digital media, analytics, and audience research for one of the city's top cultural institutions. With nearly a decade at the Museum and a background spanning... Read More →
BM

Brian McCormick

Associate Vice President of Web Development & Digital Strategy, The National WWII Museum
A senior digital strategy professional and front-end developer with 20+ years of experience building responsive, accessible websites and applications. Specializes in UI/UX design systems, CMS platforms, and graphic design — bridging technical execution and visual storytelling with... Read More →
CP

Cassie Pikarsky

Director of Strategic Initiatives, Truman Library Institute
Director of Strategic Initiatives at the Truman Library Institute, where she has led some of the organization's most significant projects — including a $30M library transformation and a Civil Rights Symposium keynote by President Biden. She holds an MBA and an M.A. in History Museum... Read More →
avatar for Kristina Jenkins

Kristina Jenkins

Lead Narrative Strategist, Bluecadet
A digital content strategist and content designer with 15+ years of experience untangling content challenges for non-profits and museums — via a proposal, prompt, article, video, content model, sitemap, or product roadmap.
Friday October 23, 2026 1:45pm - 2:30pm PDT
502 Cowlitz

1:45pm PDT

How Many Multidisciplinary Project Mangers Does It Take to Reimagine ArtLens?
Friday October 23, 2026 1:45pm - 2:30pm PDT
This session examines the reimagined ArtLens Gallery from the perspective of project management, using the framework of how we divided our responsibilities for a complex and ambitious undertaking involving multiple partners and collaborators. We divided project management roles between the physical space, the app, and the emphasis on making the experiences more inclusive and accessible to...
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Speakers
avatar for Seta Nagbe

Seta Nagbe

Technical Project Manager, The Cleveland Museum of Art
Seta Nagbe is a technical project manager in the Digital Innovations department at the Cleveland Museum of Art. In her role, she manages outward-facing digital projects that support CMA’s mission to make art accessible for all. She plays a key role in delivering projects that enhance... Read More →
avatar for Tessa Shlonsky

Tessa Shlonsky

Technical Project Manager, The Cleveland Museum of Art
Tessa Shlonsky is a technical project manager in Digital Innovations at the Cleveland Museum of Art. She manages a range of outward-facing projects, from digital interactives and immersive experiences in exhibitions to ongoing enhancements of the CMA’s website. Tessa is also the... Read More →
avatar for Haley Kedziora

Haley Kedziora

Assistant Director of Digital Innovation, The Cleveland Museum of Art
I am the Assistant Director of Digital Innovation for the Digital Innovations and Technology Services department at the Cleveland Museum of Art, involved in major projects including the award-winning Revealing Krishna exhibition, the upcoming redesign of ArtLens Gallery and 3-D collection... Read More →
SM

Sara Mikail

Director of Project Management and Client Engagement, Prime Access Consulting
Sara has worked both in and with museums and cultural organizations for over a decade in various capacities. Having obtained a master’s degree at the University of Leicester’s Museum Studies Program, Sara developed a belief in the power of creating meaningful experiences to engage... Read More →
KF

Kelly Farrell

Digital Accessibility Manager, Prime Access Consulting
Kelly has extensive experience working in libraries and cultural heritage institutions, with a focus on project management for technically complex digital library projects. At PAC, she collaborates with a team of accessibility experts to guide a wide spectrum of clients to build accessible... Read More →
Friday October 23, 2026 1:45pm - 2:30pm PDT
Elwah Ballroom

2:10pm PDT

Back on the RAILs: Rebuilding trust one track at a time
Friday October 23, 2026 2:10pm - 2:30pm PDT
What does it take to navigate last-minute resistance on the eve of a collections-wide portal launch after two years of planning and execution? How do you avoid the derailment of an already moving train? In mid-2025, The Huntington launched a pan-collections portal that combines our three collecting divisions —the Library, the Art Museum, and the Botanical Gardens— into one cohesive discovery...
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Speakers
avatar for Alexis Recto

Alexis Recto

Collections Information Specialist, The Huntington
I am an information professional with a background in museums, archives, and digital asset management. I have varied experience working with archives and digital asset management from the grassroots and community level to the corporate level, from building digital collections for... Read More →
ZR

Zachary Rutland

Collections Data and Digital Assets Manager, The Huntington
Hello! I am the Collections Data and Digital Assets Manager for The Huntington, with a background in archival projects and DAM implementations for arts nonprofits and media companies. I previously served as the archivist and intern coordinator for the Skid Row History Museum and Archive... Read More →
Friday October 23, 2026 2:10pm - 2:30pm PDT
501 Chiwawa

2:10pm PDT

Museums and AI: Findings from a National Convening
Friday October 23, 2026 2:10pm - 2:30pm PDT
Museums are being asked to make decisions about AI and take on new roles and practices at a moment when both the technologies themselves and the social expectations surrounding them are evolving rapidly. This session shares the synopsis of the Museums and AI convening funded by the Institute of Museum and Library Services in spring 2026, which brought together museum professionals, technologists,...
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Speakers
avatar for Kate Haley Goldman

Kate Haley Goldman

Principal, HG&Co
Kate Haley Goldman is a planner, strategist, and evaluator with deep expertise in informal learning. She works with a broad range of museums, libraries, historical societies, large science centers, small nature centers, amateur clubs, nonprofit organizations, and other mission-driven... Read More →
Friday October 23, 2026 2:10pm - 2:30pm PDT
512 Willapa

2:30pm PDT

Refreshment Break
Friday October 23, 2026 2:30pm - 2:45pm PDT

Friday October 23, 2026 2:30pm - 2:45pm PDT
Level 5 Foyer

2:45pm PDT

Modernizing Digital Exhibits: Legacy Codebases and Shifting Technology Landscapes
Friday October 23, 2026 2:45pm - 3:05pm PDT
How do you modernize critical exhibit systems without disrupting the visitor experience? This session explores how the 9/11 Memorial & Museum is upgrading the backend infrastructure that powers its digital exhibits. From replacing outdated technologies to introducing containerized systems and real-time monitoring, this work ensures reliability at scale while supporting millions of visitors each...
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Speakers
avatar for Radha Nagaraja

Radha Nagaraja

VP of Systems Development and Applications, 911 Memorial and Museum
Radha Nagaraja is the Vice President of Systems Development and Applications at the National September 11 Memorial & Museum. She joined the organization in 2010 and oversees a broad portfolio of digital platforms and technology operations. Her responsibilities include in-museum digital... Read More →
Friday October 23, 2026 2:45pm - 3:05pm PDT
501 Chiwawa

2:45pm PDT

AI-Powered Access to Collections and the Future of Audience Trust
Friday October 23, 2026 2:45pm - 3:30pm PDT
Description coming soon
Speakers
AC

Andrew Cary

Vice President and Chief Digital Officer, Computer History Museum
Andrew Cary is Vice President and Chief Digital Officer at the Computer History Museum, where he leads digital strategy, technology, data, and online engagement, expanding global access to the Museum’s collections and programs while driving audience growth and impact. With more... Read More →
MP

Massimo Petrozzi

Director of Collection & Digital Initiatives, Computer History Museum
Massimo Petrozzi is the Director of Collection & Digital Initiatives at CHM. He is also the Oral History Program Coordinator. Massimo received a PhD in History of Science, Medicine and Technology from Johns Hopkins University and a master’s in information studies from the University... Read More →
avatar for Paige Bailey

Paige Bailey

AI Developer Relations Lead, Google Deep Mind
Paige Bailey is AI Developer Relations Lead at Google Deep Mind. She is an accomplished AI leader with over 15 years of experience bridging the gap between cutting-edge machine learning research and tangible business value. Instrumental in defining the developer experience for Google’s... Read More →
avatar for Laura Mann

Laura Mann

Principal, Frankly, Green + Webb
I am passionate about helping museums create more meaningful, visitor-centered experiences—both in-person and online. With over 25 years of experience in the museum and cultural sector, I work with leaders and digital teams to expand audience reach, leverage digital for impact... Read More →
Friday October 23, 2026 2:45pm - 3:30pm PDT
512 Willapa

2:45pm PDT

Building Trust That Lasts: 10 Years of Design
Friday October 23, 2026 2:45pm - 3:30pm PDT
More than a decade ago, Research Quest was recognized at NMC as a “Best of Show” prototype—an ambitious digital learning experience designed to connect students with real museum collections and scientific data. Ten years later, it has been developed into 15 distinct learning modules in use today by hundreds of educators and thousands of learners across the United States. What does it take...
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Speakers
avatar for Madlyn Larson

Madlyn Larson

Associate Director of Education Initiatives, Natural Histor Museum of Utah
As Associate Director of Education Initiatives at the Natural History Museum of Utah, Madlyn Larson focuses on the development of technology enabled learning experiences that support the development of students’ critical thinking skills. Specifically, she works with teachers, students... Read More →
avatar for Kirsten Butcher

Kirsten Butcher

Professor of Ed. Psych & Assistant VP for Faculty, University of Utah
Kirsten Butcher is a Professor of Educational Psychology at the University of Utah. Dr. Butcher's research examines how interactive educational technologies and multimedia materials can support effective learning, with particular attention to the cognitive processes employed by learners... Read More →
ML

McKenna Lane

Assistant Professor of STEM Education, University of Nevada-Reno
McKenna Lane is an Assistant Professor at the University of Nevada, Reno. She earned her PhD in Curriculum and Instruction from the University of Illinois Urbana-Champaign, where her work in the learning sciences focuses on digital curriculum design, constructivist approaches to science... Read More →
Friday October 23, 2026 2:45pm - 3:30pm PDT
502 Cowlitz

2:45pm PDT

Cultivating Awe with Art Online
Friday October 23, 2026 2:45pm - 3:30pm PDT
Jaws drop. Eyes widen. Awe is the feeling of being in the presence of something vast or profound that leads you to see the world in a different way. Regularly experiencing and reflecting on moments of awe can have long-term benefits for our minds, bodies, and social connections. It opens us up to new ways of thinking, shifts perspectives, and increases empathy. And art is the perfect place to...
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Speakers
avatar for Isabella Bulkeley

Isabella Bulkeley

Senior Digital Content Producer, National Gallery of Art
Isabella leads editorial content for the National Gallery of Art’s website, creating articles, interactives, and more. She worked on developing the museum’s first digital content strategy, aimed at connecting new audiences across the nation with the museum’s collection. Her... Read More →
avatar for Paula Lynn

Paula Lynn

Head of Planning and Evaluation, National Gallery of Art
Paula Lynn leads audience research at the National Gallery of Art, studying visitors’ engagement, meaning-making, and emotional connection in the museum. She currently focuses on awe in art museums, including a collaboration with Dacher Keltner’s lab exploring how museums can... Read More →
Friday October 23, 2026 2:45pm - 3:30pm PDT
Elwah Ballroom

3:10pm PDT

Multimodal by Design: Exhibit Software Architecture at the Obama Presidential Center
Friday October 23, 2026 3:10pm - 3:30pm PDT
The best exhibit technology disappears. A visitor reaches for a screen, a button, and a story unfolds. That invisibility requires, in practice, a set of architectural decisions that many museum platforms never make — decisions that determine not just who can experience an exhibit today, but whether the system holding it together will still hold up after exhibits rotate, content changes, audience...
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Speakers
DS

Diana Steakley-Freeman

Senior Lead, Obama Presidential Software Engineering, The Barack Obama Foundation
Diana Steakley-Freeman is a Senior Lead Software Engineer at the Obama Foundation, where she leads the architecture and delivery of the digital experiences for the Obama Presidential Center. A social scientist by training and software engineer by trade, she brings over a decade of... Read More →
Friday October 23, 2026 3:10pm - 3:30pm PDT
501 Chiwawa

3:45pm PDT

Closing Remarks
Friday October 23, 2026 3:45pm - 4:30pm PDT
Friday October 23, 2026 3:45pm - 4:30pm PDT
Elwah Ballroom
 
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